Last updated: May 2026 — Stefan Müller-Haines, Hofladen Patz

Responsible Gaming

At www.hofladen-patz.at, we are committed to promoting responsible gaming practices. Our mission is to ensure that all players enjoy casino games in a safe, fair, and controlled environment. This page provides essential information about responsible gaming and the resources available to support you.

What is Responsible Gaming?

Responsible gaming refers to a set of principles and practices designed to protect players from the potential harms of gambling. It involves understanding the risks associated with casino games, setting personal limits, and maintaining control over your gaming activities.

Responsible gaming means:

• Playing only for entertainment purposes
• Setting strict budget limits before you start playing
• Never chasing losses or gambling with money you cannot afford to lose
• Taking regular breaks from gaming
• Keeping gambling separate from essential expenses like rent, utilities, and food
• Understanding that casino games are based on chance and the house always has an edge

Warning Signs of Problem Gambling

If you or someone you know exhibits any of the following signs, it may indicate a gambling problem:

• Gambling with increasing amounts of money to achieve the same level of excitement
• Thinking about gambling constantly or planning the next gaming session
• Feeling anxious or irritable when trying to reduce gambling activities
• Lying to family and friends about the extent of your gambling
• Using gambling to escape problems or negative emotions
• Borrowing money or going into debt to fund gambling
• Neglecting work, school, or family responsibilities due to gambling
• Unsuccessful attempts to control or stop gambling

Self-Exclusion Tools

Self-exclusion is a powerful tool that allows you to voluntarily restrict your access to gaming platforms. By activating self-exclusion, you can take a break from gambling and prevent yourself from placing bets for a specified period.

Our self-exclusion options include:

• Temporary Self-Exclusion: Block access to your account for a set period (typically 6 months to 5 years)
• Permanent Self-Exclusion: Permanently close your account if you wish to stop gambling entirely
• Easy Activation: Self-exclusion can be activated through your account settings with just a few clicks

Deposit Limits

Deposit limits help you control how much money you spend on gaming. You can set daily, weekly, or monthly limits on the amount you deposit into your account. Once you reach your limit, no further deposits will be accepted until the period resets.

Setting deposit limits is recommended for all players and is a practical way to manage your gaming budget responsibly.

Get Help and Support

If you are struggling with problem gambling, please reach out to one of these organizations:

GamCare

Helpline: 0808 8020 133 (Free and confidential)
Website: www.gamcare.org.uk
GamCare provides free support and counseling services for problem gamblers.

BeGambleAware

Website: www.begambleaware.org
A leading source of information about problem gambling, offering practical advice and support resources.

Gamblers Anonymous

Helpline: 020 7384 3060
Website: www.gamblersanonymous.org.uk
A fellowship of individuals who support each other in recovery from problem gambling through peer support meetings.

18+ Policy

All players must be 18 years of age or older to register and play on www.hofladen-patz.at. We take this requirement seriously and implement strict age verification procedures. Underage gambling is illegal and harmful. If you are under 18, please do not attempt to open an account or place bets.

Parents and guardians are encouraged to educate young people about the risks of gambling and monitor their online activities.

Your Responsibility

While we provide tools and resources to support responsible gaming, ultimately your gaming habits are your responsibility. Play within your means, seek help if needed, and remember that gambling should always be viewed as entertainment, never as a way to make money.